Return Policy-Important

Our policy lasts seven days. If seven days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. You must notify the management via email within 24 hours of your receipt of the items if there is any damage or defects.

Email for returns info:This email address is being protected from spambots. You need JavaScript enabled to view it.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, cellphone accessories or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gasses.

Additional non-returnable items:

  • Gift cards
  • Some health and personal care items
  • To complete your return, we require a receipt or proof of purchase.
  • Please do not send your purchase back to the manufacturer.
  • There are certain situations where only partial refunds are granted: (if applicable)
  • Book with obvious signs of use
  • CD, DVD, VHS tape, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition is damaged or missing parts for reasons not due to our error.
  • Cell phone accessories
  • Toys ( all Kinds Brands NonBrands).
  • Any item that is returned more than seven days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Sale items (if applicable)

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. and send your item back to our headquarters in Georgia USA.

Shipping Address

If you want to return, we will provide you our warehouse address, and you must request in writing via email to This email address is being protected from spambots. You need JavaScript enabled to view it.

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $50, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Management- Team.

 

VINCOUSA.COM

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At Avin F & B Company, we are always happy to hear that what you think about VINCO products.If there is anything ranging from feedback to new products that you want to share with us, please feel free to contact us  for further information. If your inquiry is about a product that you have purchased, please see your Can, Bottle or Carton for more information that we would need you to help us deal with your query. You can write to us at our mailing address.